There is a story for each one of us. A story unique which created a set of events to make us all unique. So whenever a person reacts to a situation, give a little kindness and forgiveness. That person could be going through a struggle. And when we forgot ourselves and act in an unkind way, hopefully the other person will be kind and forgive us.
Here is a story of a burn victim and her story of survival and how they transformed that event. surviving-being-engulfed-in-flames-an-inspirational-story.